Blog

8 Types of MSP Assessments

Looking for ways to deliver assessments as unique as your MSP?

Your vCIO process is what drives your customer journey and their success. You need tools that allow you to manage your process but not mandate it.

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True Confessions of a Former MSP (who was really a Sales Guy)

Now that I have sold my MSP, I have a confession to make. I am better at sales than I am at IT. (Thankfully I am also self-aware enough to know it, so I hired real IT professionals for my team.) As I chat with others in the channel, I have come to learn that this was not typical and many MSPs struggle to close sales.

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Are your assets up for the job?

What do these questions have in common?
Does your company have an asset lifecycle management policy in place?
Does your company have established roles and responsibilities defined for assessing risk management decisions?

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Image of qbr continuous improvement cycle - assess, plan, execute and review

#QBRevolved

If you read our blog post on the Evolution of an MSP, then you saw this image which portrays a linear progression. The goal of an MSP is for that progression to trend upward in terms of value-add and profit for both the MSP and its clients.

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3 dice with F A Q spelled out

QBRs – Just the FAQs

What is a QBR?

What is a QBR? QBR stands for quarterly business review. That said, we recommend swapping the “Q” for an “S” and call them Strategic Business Reviews.

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evolution of man to upright to hunched over at computer

The Evolution of an MSP

As an MSP owner who has been into technology from a young age, I have always chuckled at this evolution of mankind visual. As tools helped humanity advance, our posture became upright. Then the further evolution of technology has seemingly reverted our posture having us hunched over a keyboard.

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year end calendar

Time for an EOY qbr (lowercase intended)

Not only is it the season of thanks and the season of giving, it is also for many businesses the end of the fiscal year. An MSP who is a strategic business partner with its clients is well positioned to help their clients make the most of the season.

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