True Confessions of a Former MSP (who was really a Sales Guy)
Now that I have sold my MSP, I have a confession to make. I am better at sales than I am at IT. (Thankfully I am also self-aware enough to know it, so I hired real IT professionals for my team.) As I chat with others in the channel, I have come to learn that this was not typical and many MSPs struggle to close sales.
Are your assets up for the job?
What do these questions have in common?
Does your company have an asset lifecycle management policy in place?
Does your company have established roles and responsibilities defined for assessing risk management decisions?
Let’s face it: All SMBs need a CIO
We want our clients to know that we’re in their corner, and we aim to provide a much higher level of service and advisement than the baseline
CX = Sales
CX isn’t just industry jargon – it’s part of a well-implemented sales process.
Improving the Health of your MSP in Quarantine
Day 472 of quarantine (ok maybe 47). Daily call topic with the Everything MSP group: What are you doing at your MSP to improve your business practices that will help you for the long term?
Top 10 questions for MSPs to ask themselves in an unstable economy
• What can MSPs do to stay in business during a down economy?
• What can MSPs do to help in these uncertain times?
• Where can MSPs get help if needed?
Prior Proper Planning (for Pandemic Possibilities)
Don’t forget the 6 Ps to success. Prior proper planning prevents poor performance.
3 Tips to Save Clients from Getting Sharked by a Big Phish
Any cyber security expert will tell you that the biggest threat in the word FRAUD is ‘U’. No matter how many layers of security technology you apply, the human firewall is always the weakest link. This is not new news:
VDI, RDP, QBR & MSP – What’s that spell? Savings and Security
Today we are going to talk to business owners Peter Ayedun of TruGrid and Alex Farling of Lifecycle Insights and Delaware Micro about the alphabet soup of VDI, RDP, QBR and MSPs.
#QBRevolved
If you read our blog post on the Evolution of an MSP, then you saw this image which portrays a linear progression. The goal of an MSP is for that progression to trend upward in terms of value-add and profit for both the MSP and its clients.
QBRs – Just the FAQs
What is a QBR?
What is a QBR? QBR stands for quarterly business review. That said, we recommend swapping the “Q” for an “S” and call them Strategic Business Reviews.
The Evolution of an MSP
As an MSP owner who has been into technology from a young age, I have always chuckled at this evolution of mankind visual. As tools helped humanity advance, our posture became upright. Then the further evolution of technology has seemingly reverted our posture having us hunched over a keyboard.
Time for an EOY qbr (lowercase intended)
Not only is it the season of thanks and the season of giving, it is also for many businesses the end of the fiscal year. An MSP who is a strategic business partner with its clients is well positioned to help their clients make the most of the season.
Data Quality – The Foundation
As an MSP, your reputation is only as good as your data. And after working with 100 vCIOs as they progress on their Strategic Business
To QBR or not to QBR is not the question – but try this for an answer.
To QBR or not to QBR is not the question – but try this for an answer. The Q in QBR should stand for quality, not quarterly. Why?
