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Uncategorized

Growing your MSP in 2021

February 15, 2021February 15, 2021 / user / Leave a Comment on Growing your MSP in 2021

One of the most commonly asked questions I see on social media is, “How do you grow your MSP in 2021?” And there is some agreement that this is more difficult today than ever

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Starting an MSP in 2021…

January 31, 2021January 31, 2021 / user / Leave a Comment on Starting an MSP in 2021…

Inspired by social threads where new and/or small MSPs are trying to figure out what attracts new clients and increases revenue…

I’ve been thinking about this topic for weeks now, ever since an episode of @Dave Sobel’s podcast “The Business of Tech”

Uncategorized

The Makings of a Pirate

January 26, 2021January 26, 2021 / user / Leave a Comment on The Makings of a Pirate

How your QBR helps with your AAARRR

Continuous Improvement, QBR, Uncategorized

3 Keys to Virtual Presentations

January 18, 2021January 18, 2021 / user / Leave a Comment on 3 Keys to Virtual Presentations

Top Tips for a Perfect “10” in online meetings/presentations The Prework The Day of The Content Set yourself up for success by following these tips for the 3 key elements for every virtual presentation/business meeting. The Prework Lighting: Ensure you are facing a light source.…

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Continuous Improvement, QBR, Uncategorized

Strategic not Tactical business Reviews (part 3 of 3)

January 9, 2021January 9, 2021 / user / Leave a Comment on Strategic not Tactical business Reviews (part 3 of 3)

Part 3 of 3 – Now for the Strategy In this blog series we have already covered the Bookends of a QBR (Before and After tips to help you get the most out of the meeting) and the Components of a QBR (essential items to…

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Continuous Improvement, QBR, Uncategorized

Killer QBRs in 2021

December 31, 2020December 31, 2020 / user / Leave a Comment on Killer QBRs in 2021

Customers of many MSPs have never had real QBRs and others get them inconsistently both in content and frequency – Why? Because it’s hard…

Continuous Improvement, QBR, Uncategorized

The Meat of a QBR

December 21, 2020December 21, 2020 / user / Leave a Comment on The Meat of a QBR

The QBR Itself So you’ve gotten your client to the table – maybe you call it a QBR, maybe a Strategic Business Review, or Cyber Security Review. Today we are going to review the presentation of the material you laid out in your agenda, to…

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bookends
Continuous Improvement, QBR, Uncategorized

The Bookends of a QBR

December 3, 2020December 15, 2020 / user / Leave a Comment on The Bookends of a QBR

Performing a QBR should be one of the most process driven activities in your MSP – and for most, it’s far from it.  I hear all the time, “I don’t know where to start” or “Each person involved in the process does it differently”.  My…

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8 Types of MSP Assessments

November 13, 2020November 13, 2020 / user / Leave a Comment on 8 Types of MSP Assessments

Looking for ways to deliver assessments as unique as your MSP?

Your vCIO process is what drives your customer journey and their success. You need tools that allow you to manage your process but not mandate it.

Data, Data Quality, QBR, Uncategorized

Data Quality – The Foundation

November 8, 2020December 24, 2020 / Lori McAlister / Leave a Comment on Data Quality – The Foundation

As an MSP, your reputation is only as good as your data. And after working with 100 vCIOs as they progress on their Strategic Business Review journey, we know that on average, the data doesn’t look good. If your data is suspect, your clients might…

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You bet your assets we have the insights you need. Quick and quality QBR reports always up-to-date makes better business for you and your clients.

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